Privacy Policy
The data controller is:
Kaffeewelt GmbH
Brunnmatt 16
6330 Cham
cham@kaffeewelt.ch
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide you with detailed information about how we handle your data.
- Access Data and Hosting
You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.
This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interest, which outweighs any conflicting interests, in the correct presentation of our services. All access data is deleted no later than seven days after the end of your visit to our website.
Third-party hosting services
As part of processing on our behalf, a third-party provider hosts and displays our website. This serves our legitimate interest in the correct presentation of our offerings, which outweighs any conflicting interests. All data collected during your use of this website or via forms provided in the online shop, as described below, is processed on their servers. Processing on other servers only takes place within the scope described here.
This service provider is based in Switzerland.
- Data collection and use for contract processing and when opening a customer account
We collect personal data when you voluntarily provide it to us in connection with your order, when you contact us (e.g., via contact form or email), or when you open a customer account. Required fields are marked as such because we absolutely need this data to process your order, your inquiry, or to open your customer account. Without this information, you cannot complete your order and/or account opening, and your inquiry cannot be sent. The specific data collected is shown in the respective input forms. We use the data you provide to process your order and handle your inquiries. After complete contract fulfillment or deletion of your customer account, your data will be restricted from further processing and deleted after the statutory retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is legally permissible and about which we inform you in this statement. You can delete your customer account at any time by contacting us using the contact details provided below.
- Data Transfer
To fulfill the contract, we will transfer your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service providers you select during the ordering process, we will forward the payment data collected for this purpose to the credit institution handling the payment and, if applicable, to the payment service provider commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you will need to log in to the payment service provider with your access data during the ordering process. The data privacy policy of the respective payment service provider applies in this respect. - Email Newsletter and Postal Advertising
Email Advertising with Newsletter Subscription
If you subscribe to our newsletter, we will use the data required for this purpose or data you have expressly provided to send you our email newsletter regularly based on your consent.
You can unsubscribe from the newsletter at any time by sending a message to the contact address provided below or by using the unsubscribe link in the newsletter. After you unsubscribe, we will delete your email address from our mailing list unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, which we will inform you about in this privacy policy.
The newsletter is sent by a service provider who processes your data on our behalf, to whom we hereby transfer your email address.
The right to request information about your personal data processed by us;
the right to request the immediate rectification of inaccurate or incomplete personal data stored by us;
the right to request the erasure of your personal data stored by us, unless further processing is necessary:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest; or
- for the establishment, exercise, or defense of legal claims;
- the right to request the restriction of processing of your personal data where:
- you contest the accuracy of the data;
- the processing is unlawful, but you oppose its erasure;
- we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
- you have objected to the processing.
The right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format, or to request its transmission to another controller;
the right to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority of your habitual residence, your place of work, or our company’s registered office.
If you have any questions regarding the collection, processing, or use of your personal data, or if you wish to request information, correction, blocking, or deletion of data, or to withdraw your consent or object to a specific use of your data, please contact us directly using the contact details in our legal notice.
Right to Object
To the extent that we process personal data as explained above to protect our legitimate interests, which override your interests in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you have a right to object only if there are grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
Privacy policy created with the Trusted Shops Legal Text Generator in cooperation with Wilde Beuger Solmecke Attorneys at Law.